» PURPOSE «
Major parcel carriers like UPS, FedEx and DHL guarantee on-time delivery or your money back. It’s also a fact that every day hundreds of thousands of packages arrive late, or not at all and almost nobody files the paperwork to get a refund.
» PROCEDURES «
Customers simply send TCR your electronic billing file or approve carrier to send your electronic billing file directly to TCR.
There’s no need to involve your IT staff, Operations or Accounting personnel or even the Traffic Department. TCR accepts all forms of electronic billing file including e-invoice, EDI, web downloads or feeds directly from shipping system etc. Just send us the documents, and let us get started.
Customers may request these files from your carrier at no cost and may continue to receive paper file, if they desire. Click here for simple instructions on how you can get started with TCR.
» BENEFIT «
We track all of your deliveries, and get the refunds you deserve. As a TCR Guaranteed Refund Services (GSR) client, you don’t incur start up costs, and you don’t pay for any services until you receive money back. So the only thing you have to lose is unclaimed refunds.
» FEES «
TCR fees are a percentage of the overcharges; therefore there is no risk for customers. If TCR collects nothing you pay nothing.
Guaranteed service is great. But do you think the carriers will simply send you a check? Unfortunately, that’s not how it works. Let TCR take all the headaches out of applying for your guaranteed service refunds.