Small Package & Parcel Management

PURPOSE

With Information Management Services from TCR, you'll not only get information about your shipping practices, you'll learn new ways to service your customers more effectively. That's because our reports don't just give you information, they give you knowledge. We conduct a complete analysis of your parcel activities, synthesizing facts and figures into detailed reports of what it actually means to your business. Our customers are amazed by our ability to analyze the data and report the information back in a way that enables cost-savings opportunities and customer service enhancements.

Of course with all of TCR Management Reports, we can customize the reports to meet your individual requirement. However, with TCR 25 years of experience we have created the following report which meets most of our customers needs.

Download a Sample Report.

BENEFITS

Our customers are amazed by our ability to analyze the data and report the information back in a way that enables cost-savings opportunities and customer service enhancements.

TCR will identify excessive expenses in areas such as:

• Address Corrections
• Residential Surcharges
• Dimensional Weight
• Oversize Packages
• Late Payment Fees etc...

TCR will identify improvements in your supply chain including:

• Order Entry
• Gathering Customer Information
• Warehouse Management
• Shipping Systems
• Packaging
• Invoice Payment & Processing

PROCEDURES

Customers simply send TCR your electronic billing file or approve carrier to send your electronic billing file directly to TCR. No need to involve your IT, Operations, Accounting or Traffic Departments. TCR accepts all forms of electronic billing file including e-invoice, EDI, web downloads or feeds directly from shipping system etc… Customers may request these files from your carrier at no cost and may continue to receive paper file, if they desire.

FEES

TCR fees are a percentage of the overcharges; therefore there is no risk for customers. If TCR collects nothing you pay nothing.