If your company ships with UPS, your invoices are complex enough that billing errors are easy to miss — and common enough that most shippers are leaving money on the table. TCR’s UPS invoice audit reviews every line of your UPS billing for the errors that UPS’s own systems don’t catch.
What we audit on your UPS invoices
- Late delivery refunds. UPS guarantees on-time delivery on most services. When a shipment arrives late with no valid exception, that shipment qualifies for a refund — but only if the claim is filed inside UPS’s own filing window.
- Address correction charges. UPS bills a surcharge whenever it corrects an address on a shipment. These charges are frequently applied in error or are avoidable with better address data.
- Dimensional weight charges. UPS bills by dimensional (volumetric) weight when a package is bulky relative to its actual weight. We check that dim weight was calculated and applied correctly.
- Residential and additional handling surcharges. These accessorial charges are a common source of misapplied fees.
- Duplicate and misapplied charges. Line-by-line review catches billing errors that a summary-level invoice review misses entirely.
How it works
You send TCR your UPS billing file (electronic invoice, EDI, or a direct feed from UPS) — no need to loop in your IT or accounting teams beyond that. TCR audits every line, files claims on your behalf for anything owed, and tracks each claim through to collection.
No cost unless we recover money
TCR’s fee is a percentage of what we recover. If we don’t collect anything, you don’t pay anything. Most shippers recover between 2% and 5% of their UPS spend through a properly run audit.
Parcel Audits | Guaranteed Service Refunds | Small Package Invoice Analysis | Lost Package Refunds
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